Purpose of role:
Main responsibilities:
Front of House Work (Evening Concerts and Events)
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Be a friendly, professional frontline host, welcoming delegates, hirers, concertgoers and members of the public to Victoria Hall.
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Act as a helpful point of contact for enquiries, assisting visitors with accessibility needs, cloakroom facilities, and general venue directions.
Event Set Up, Preparation and Breakdown
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Prepare event spaces, performance halls, and meeting rooms according to client specifications, floor plans, and layout requirements prior to guest arrival.
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Safely set up tables, seating, staging, display units, and basic audiovisual or lighting equipment for daytime conferences or evening concerts.
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Ensure all event furniture, bar stock, and technical equipment are safely and securely stored away after shifts.
Event Support and Hospitality
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Prepare and serve tea, coffee, and catering setups for meetings and conferences.
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Prepare and operate the venue bar during evening concerts, performances, and catered functions adhering strictly to licensing regulations.
Health, Safety and Licensing Compliance
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Maintain a vigilant eye on visitor safety, venue security, and emergency exit routes at all times during public events.
To support the established staff team on an ‘as and when’ flexible basis with the delivery of a consistent, safe, welcoming, and high-quality customer-facing service to hirers, visitors, and tenants during day and evening events.
Act as a designated Fire Marshall as and when required during shifts and assist with evacuation procedures in the event of an emergency (Specific training provided).
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Comply strictly with all external health and safety legislation, internal venue procedures, hygiene standards, and premises licence requirements.
General Requirements
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Fulfil any other reasonable duties identified by the Line Manager in line with the casual worker role and developing needs of The Foundry.
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Attend essential orientation/training sessions as required to fulfil role requirements
