Coordinate and develop DWB’s volunteer programme; recruiting, matching and supporting volunteers to help address health inequalities and strengthen community connection.
Purpose of the role
As a proactive, community-facing, coordination role you will be responsible for working with local people to shape personal development plans, ensuring volunteering is meeting individual aspirations, wider community needs and the aims of the organisation. You will help identify opportunities within and outside the organisation and match volunteers to appropriate roles, activity and training.
Key objectives
Key objectives are expected to include:
Work with the DWB team to shape DWB’s approach to volunteering, including a clear framework showing different volunteer pathways.
Develop Volunteer Skills in line with our stepped volunteer programme, supporting all volunteers to identify and work towards their own goals.
Supporting and promoting active citizenship amongst local people.
Increased capacity within the local community.
Help strengthen DWB’s volunteer offer, ensure high quality support and supervision and build pathways for local people to contribute meaningfully to community wellbeing.
Local support and local impact (as part of a wider volunteer “ecosystem” that shares experience, best practice and opportunities).
Ways of working
Work collaboratively with the Community Development Manager, Activity Coordinator, project leads and Senior Leadership Team.
Maintain clear escalation routes for safeguarding, boundaries and volunteer wellbeing.
Communicate regularly and consistently with volunteers to maintain engagement and retention.
Embed a culture of recognition, development and community ownership.
Person specification
Essential
Experience of recruiting, supporting and coordinating volunteers (or comparable people management/support role).
Ability to build trusted relationships with people from diverse backgrounds and work in a community facing way.
Strong organisation skills, including maintaining accurate records, managing timesheets and coordinating multiple activities.
Ability to provide supervision and support, including managing boundaries and having supportive but clear conversations.
Understanding of safeguarding and commitment to safe working practice.
Confident communication skills (written and verbal) and ability to work collaboratively with colleagues and partners.
Ability to collect feedback and evidence impact (monitoring, evaluation, case studies) and apply learning.
Commitment to addressing health inequalities and strengthening community connection.
Proficiency in Microsoft Office suite and confident use of CRM tools is essential to ensure accurate data management, effective communication, and smooth operational delivery.
Desirable
Experience of developing volunteer pathways/tiers, induction programmes and progression routes (e.g. mentoring, placements).
Experience of partnership working across community, voluntary and statutory organisations.
Knowledge of GDPR principles for handling personal data.
Experience of co-design, community research or engagement work.
Experience supporting young people, employability or work experience pathways.
Own mode of transport for work purposes.
Additional information
Part-time role: 28 hours per week (working pattern to be agreed).
Where business needs allow, certain roles may be suitable for a blended working arrangement; as this is a front facing role, a higher level of office presence will be expected, and the specific working pattern will be agreed with the successful postholder.
This role is subject to appropriate pre-employment checks. Where required for the post, a DBS check will be undertaken.
Some evening/weekend work may be required to support community events (time off in lieu as agreed).
DWB is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community.
All employed staff contribute to our underlying principles (Vision and Mission), and the involvement and contribution of everyone – staff, volunteers, wider community, funders – is valued and respected.
For an application pack:
Please download from our website: https://darnallwellbeing.org.uk/jobs/, contact Natalie on 0114 249 6315 or email dwb.enquiries@darnallwellbeing.org.uk
Please note: replies may take one working day and the inbox is not monitored at weekends.
