Baby Basics Sheffield provides essential equipment, clothing and toiletries to families with children 0-5 years in need across Sheffield. The Centre Assistant will work as part of the team supporting the smooth running of the service. This includes general administration, supporting our volunteers, managing enquiries from referrers and supporters, and manual handling of items and equipment.
The post holder will be line managed by the Baby Basics Sheffield Co-Ordinator.
SPECIFIC DUTIES & RESPONSIBILITIES:
To support the Sheffield Project Co-Ordinators.
- To manage emails & phones for the Sheffield Centre during opening times.
- To ensure that requests are dealt with quickly.
- To support with referral collections & donations during centre opening times.
- To complete general admin tasks of the Sheffield Centre.
- Maintain and build upon the good relationships Baby Basics enjoys with a range of referrers into the project.
- Maintain good records of requests as they come in and go out.
- To support events for Baby Basics Sheffield.
- To work closely & communicate effectively with the other Part Time Administrator and the rest of the staff team & volunteers.
- On occasion to deputise for the Project Co Ordinator’s (with additional pay)
KEY SKILLS:
- Some knowledge of Baby Basics operations across Sheffield/UK and willingness to learn more.
- Ability to plan & organise tasks.
- Good computer skills.
- Strong interpersonal skills and the understanding of how to work with volunteers and referring bodies.
- Good communication – both written and oral.
- Good organisation and time management skills.
- Ability to work as part of a team.
- Willingness to work flexibly on occasions.
- Experience of working with or alongside external agencies and / or the voluntary sector would be advantageous.
- Physical strength– there is some physicality to the role when dealing with referral collections and item donations, including manual handling of large items.
PERSONAL ATTRIBUTES
- Support the Christian values of Baby Basics UK
- Ability to work both on own initiative and as part of a team.
- Ability to work under pressure and to deadlines.
- Honesty and integrity.
- Dedication and commitment.
- Value all the people who come into contact with or work in Baby Basics.
To apply
Please send CV & Covering letter explaining how your experience makes you the right person for this role to ca******@*************rg.uk
Applications without a covering letter will not be accepted.
If shortlisted interviews will be held on 27th November 2026
