Job title: Senior Events Assistant.
Employed by: The Foundry Sheffield
Reports to: Accountable to the managing trustees of the Foundry Sheffield through an appointed Line Manager, who in this instance is the Customer Care Team Leader.
Key relationships: (Internal)
Main responsibilities:
- Event Set Up
- Prepare event spaces in line with customer specifications and layout requirements prior to client arrival.
- Events Management Support
- Serve as the first point of contact for hirers and tenants, dealing with customer enquiries promptly and assisting the events team with raising proposals.
- Facilitate meetings, visits, conferences, and charitable works, including refreshment provision and maintaining high standards of room setup ready for customer arrival.
- Ensure customers have received, completed, and returned all relevant paperwork prior to the booking taking place.
- Ensure the booking system is kept up to date with all bookings and relevant information, displayed clearly for the team to see.
- Event Break Down
- Clear rooms promptly once an event has finished, setting back to standard layout.
- Clean rooms immediately when required, adhering strictly to all applicable COSHH (Control of Substances Hazardous to Health) and Health and Safety regulations.
- Back of House Duties
- Complete regular stock checks and compile purchase orders.
- Take responsibility for stock management and replenishment, ensuring adequate event and cleaning supplies are available to suit business needs.
- Ensure event and lettings spaces are kept at their best in anticipation of potential client viewings and bookings.
JOB DESCRIPTION
- To support the management team with the delivery of a consistent, safe, and professional customer-facing service to hirers, visitors, and tenants.
- The Foundry management, staff, and volunteer team.
- Contractors and suppliers.
- Users, hirers, guests, and visitors.
Financial - Monitor and manage events income, invoicing accurately and following up with any customer or supplier with outstanding payments.
- Support The Foundry management team in income generation, working towards a set monthly budget and maximising opportunities for revenue growth.
Health and Safety - Act as the designated Fire Marshall as and when required.
- Comply with all external health and safety legislation and adhere to, promote, and work within all existing internal policies and procedures.
- Ensure the health, safety, and security of staff, customers, users, premises, and equipment through monitoring and encouraging best practices at all times, reporting or rectifying issues in a timely and professional manner.
Other Requirements - Fulfil any other responsibilities identified by the Line Manager that are reasonable to the role and in line with the existing and developing needs of The Foundry.
- Undertake relevant training as identified by the Line Manager to fulfil role requirements and maintain professional development.
Main terms:
Contract type – Permanent, part-time
Contract start – As soon as possible
Working hours
24 per week (spread across 4 days)
Working pattern – Irregular to include evening and weekend working
Annual leave – 134.4 hours per annum inclusive of public holidays
Probationary period – 3 months, potential to extend to 5 months
DBS Disclosure – Appointment is subject to satisfactory basic disclosure
Next Steps:
Enquiries and informal conversations about the role are encouraged. Please direct these by email to Richard Chisem, General Manager, at ri*****@*******************ld.org
Closes to applications:
28th October, 2026 (Midday)
Interview date: – w/c 2nd November, 2026
Applications received after Midday on 28/10 will not be considered. We reserve the right to close the vacancy earlier than this date should a sufficient number of applications be received.
Interviews will be held in-person at the Foundry.
SMD-JP-Foundry-Senior Events Assistant
