This is an exciting opportunity to join one of the country’s largest Citizens Advice organisations,
delivering advice and advocacy services to tens of thousands of people every year. We deliver
services by phone, digitally and face to face, in multiple locations and to some of Sheffield’s most
vulnerable communities. We also work to influence local and national policy and are committed to
increasing the opportunities for those who use or need our services to help shape what we
deliver.
As Data Development Manager, you will play a key role within the organisation by leading the
transformation and strategic use of data to drive service excellence, demonstrate impact, and
support organisational decision-making. You will be responsible for developing and leading a
new organisational data strategy, ensuring robust data governance, and advancing data
architecture and reporting capability across all services. You will oversee the optimisation of
case management systems, develop a range of client feedback tools (both qualitative and
quantitative) and line manage our Data Analyst.
Proven experience in data strategy implementation and case management system
development and administration is essential. Ideally you’ll also have a relevant
qualification in Data Science, Statistics, Information Management. You’ll be able to
demonstrate a comprehensive knowledge of data architecture, data governance,
GDPR/data protection compliance, and outcome tracking methodologies, combined with
strong analytical, technical, and stakeholder management skills.
We offer a supportive culture within a charity setting committed to social justice. Our
attractive terms and conditions include: 35 hour working week; Pension scheme; Health Plan
with integrated employee assistance programme and access to on-site gym.
Job application packs are available to download at www.citizensadvicesheffield.org.uk or you
can contact ap**********@*************************rg.uk. Please quote the job reference
number in the subject heading. All candidates must submit the application form (no CVs
accepted) to ap**********@*************************rg.uk by 9:00am on Monday 26th
October 2026. For an informal discussion about the post, email the address above and we will
arrange for someone to contact you. Provisional interview date: Friday 6 November 2026.
